FAQ

How long will it take for me to get my order?

Any item listed with a designation of “Quick Ship” will ship within 24 hours and in some cases – the same day. Any custom order will take about 10 – 14 days – Sometimes a bit longer. All orders ship from our distribution warehouse in Kentucky. Below is a map of the average shipping time once it leaves the warehouse.

How much will shipping cost?

We have determined that the best way to do shipping is by tiers. We’re not interested in making any money on shipping – just breaking even.

For all purchases the following rates apply

.01 – 100.00 Then shipping would be 12.95
100.01 – 200.00 Then shipping would be 18.95
200.01 – 350.00 Then shipping would be 23. 95
350.01 – 500.00 Then shipping would be 32.96

500.00 – 799.99 Then shipping would be 59.95.

800.00 and higher Then the shipping would be 68.95

Can we pick up the order?

Unfortunately you do not have this option. All items are shipped directly to your place of business or whatever address you would like your items shipped.

I am having issues with the website or I have a question about a product – Can I call?

Absolutely. Our office number is 800-856-6867. You can also reach out to me (the owner) on my cell. That number is 410-310-4712 (E.S.T.). Ask for Chuck.

What is your return Policy?

If an order arrives damaged or is a product other then what you ordered we will ship you a replacement and make arrangements to pick up the incorrect shipment with no charge to you. If you need to return an item that you ordered but do not want there will be a 10% restocking fee. If there are special circumstances or want to exchange an item please give us a call.

What is Crash Imprinting?

Crash imprinting is basically adding your company and/or contact information somewhere in an existing fixed product. For example you can add your company name as well as your phone number to most of the Multi Point Inspection forms but no changes can be made anywhere else. This helps keep your costs down while adding a personal touch to your documents. Of course we also offer fully customized printing on many of the products we offer if that is what you would prefer.